Front Desk/ Spa Coordinator- Overland Park- Sunlight Day Spa


Sunlight Day Spa

About the Employer

Top Spa in Overland Park


Overland Park 435& Metcalf


Coordinator/ Front Desk

Job Description

Uphold customer service

  • Think with a business mindset

  • Be knowledgeable of services offered and menu details

  • Take incoming calls with patience and confidence

  • Follow the direction of the Lead Spa Coordinator

  • Book appointments and add on services with few issues or mistakes

  • Ring out clients, accept multiple modes of payments

  • Issue gift cards either in person or over the phone

  • Open, close or otherwise man the spa independently if necessary

  • Act as a team player

  • "Defend" books as necessary (charge no call no shows, take payment information, etc)

  • Basic Housekeeping items, including laundry

  • Ability to be on your feet with occasional lifting for the majority of your scheduled shift


Spa Coordinator Requirements:

  • Positivity and "can do" attitude

  • Customer service experience

  • Excellent communication skills

  • Quick thinking and decision making skills

  • Confidence and quick thinking



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